Claime issued by client with photos or videos → QA of EELUCK confirm the claim → RMA No. provided by EELUCK → Analysis report provided by EELUCK in 5~10 working days after defective is received → The two parties will discuss the report, if necessary → Proceed as per the final report.
PO is placed by client → PI is issued by EELUCK → Payment by client → Lead time is confirmed by EELUCK → Shipping Doc. is provided by EELUCK → Shipping instrction by Client → Delivery → Cargo tracking → Receipt of cargo