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  • Notes

    Please check both appearance and function of products prior to installation.
    Any damage caused by improper use or unprofessional installation is not covered under warranty.
  • RMA Process

    Claime issued by client with photos or videos → QA of EELUCK confirm the claim → RMA No. provided by EELUCK → Analysis report provided by EELUCK in 5~10 working days after defective is received → The two parties will discuss the report, if necessary → Proceed as per the final report.
  • Warranty

    12 months warranty since Delivery Day.
  • Payment

    T/T , Western union, L/C, Credit card, and Cash.
  • Lead time ( after payment is confirmed)

    Sample: 1-10 working days
    Volume: 3-60 working days
  • Order process

    PO is placed by client → PI is issued by EELUCK → Payment by client → Lead time is confirmed by EELUCK → Shipping Doc. is provided by EELUCK → Shipping instrction by Client → Delivery → Cargo tracking → Receipt of cargo
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Add: HuiZhou, China
Tel: +86-13509659856 / +86-755-88306921
Email:  info@eeluck.com
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