Shipping, Returns & Refunds

SHIPPING

Costs

Shipping fee and is paided by buyer. Any duties or fees charged on the package upon delivery are not included in the shipping fee.

Where We Ship

We ship online purchases from China.

We can ship to all over the world by kinds of carriers.

EELUCK restricts carriers from rerouting packages. The shipping address provided at checkout is where your order will be delivered.

Please contact EELUCK directly to place tax-exempt orders.

Order Status

We support check order, repair or return status.

RETURN

eeluck.com Purchases

Please note, merchandise in its original condition may be returned for a refund within 7 days of receiving your order. Opened software, downloadable items and custom products are nonrefundable. You can start the return process online by submitting a return request.

Retail Store Purchases

Items purchased at retail or online stores must be returned to the location where you purchased them. Return policies may vary. Restocking fees may apply. Contact the dealer directly for their return policy information.

REFUND

EELUCK offers a 7-day money-back guarantee return policy for products purchased from eeluck.com.