Integrity & Compliance

I. Product Quality and Safety Commitment

1. International Certification and standards

Our smartwatches are not “laboratory products”. Each batch is strictly manufactured in accordance with international standards and has passed CE, FCC and RoHS certifications. 3ATM/5ATM ensures the safety and reliability of the products in your hands.

2. Material and Process Integrity:

The watch strap is made of skin-friendly and anti-allergy silicone. The case is made of stainless steel zinc alloy or PC, which has excellent corrosion resistance. The screen uses an AMOLED high-definition display, which is scratch-resistant. We promise that all the pictures on our website are either real photos of the actual products or precise 3D models, striving to restore the real products you will receive

3. Battery safety

All built-in batteries have passed national standards /UN38.3 and other safety certifications, and have undergone strict charging and discharging, high and low temperature, and needle-puncture tests, ensuring your daily safety during use.

II. Authenticity of Advertising and Marketing

1. Objective and accurate functional promotion:

All of our functional descriptions are based on laboratory test results in standard mode. For instance, battery life is measured under specific Settings, and actual usage may vary depending on the activation of functions and personal usage habits.

2. Health Function Disclaimer:

The equipment and its data (such as heart rate, blood oxygen, and sleep analysis) are intended to provide you with reference information regarding health and fitness, and cannot be used as a basis for medical diagnosis. If you have any health problems, please consult a professional doctor.

III. Transparency of Transactions and Services

Make the transaction process clear and trustworthy.

1. Transparent pricing

Clarify the prices and list all charges clearly in the checkout process without any hidden expenses.

2. Warranty and After-sales Service

List the warranty policy clearly and directly (such as “Limited warranty for 12 months”), and link it to the detailed warranty terms page.

Emphasize the existence and accessibility of after-sales service to ensure that users can purchase without worries.

IV. Business Ethics and Compliance

Enhance brand vision and social responsibility.

1. Supply chain Responsibility

We are committed to responsible manufacturing. We require all suppliers to abide by business ethics, ensure a safe working environment, prohibit child labor or forced labor, and respect the rights of every worker.

2. Environmental Protection Commitment

We try our best to use recyclable paper packaging and do our utmost to minimize the impact on the environment.

3. Provide a fair supply chain environment

You can contact us at any time if you find any of the following situations:

Offering and accepting bribes

Offer or accept prohibited gifts or entertainment

Fictional compensation

Conflict of interest

Financial statement fraud

Misconduct in the securities and financial sectors

Infringement of trade secrets

Information security

Unfair competition

Infringement of intellectual property rights