Integrity & Compliance

At EELUCK, integrity is the foundation of everything we do. We are committed to the highest standards of transparency and responsibility in our products, communications, and business practices.

1.  Product Quality & Safety Commitment

· International Certifications: Our smartwatches are rigorously tested and comply with leading safety and quality standards, including CE, FCC, RoHS, and achieved IP ratings for water and dust resistance.

· Material Safety: We select high-quality, skin-friendly materials (e.g., medical-grade silicone bands, 316L stainless steel cases) to ensure safe and comfortable wear.

· Truthful Representation: Website product images are either photographs of the physical product or accurate renders reflecting true product details.

2.  Marketing Integrity

· Accurate Claims: All product features and performance metrics (e.g., battery life) are based on specific laboratory testing conditions. Actual experience may vary based on individual usage and settings.

· Health Feature Transparency: Our devices and their data are for wellness and fitness purposes only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional for medical advice.

· Genuine Reviews: We display authentic reviews from verified purchasers. Fabricating reviews or unfairly censoring critical feedback is strictly prohibited.

3.  Business Ethics

· Responsible Supply Chain: We partner with suppliers who adhere to ethical codes of conduct, respect labor rights, and prohibit child or forced labor.

· Environmental Responsibility: We are committed to reducing our environmental impact, for instance, by using recyclable and minimal packaging.

4.  Compliance
We actively monitor and strive to comply with relevant laws and regulations in the markets we operate, encompassing consumer protection, product safety, and data privacy (e.g., GDPR, CCPA). For details on our data practices, please see our [Data Management] and [Privacy Policy].